Terms of Use

Last Updated: October 26, 2026

1. Introduction

Welcome to Diagnostic Excellence Vietnam (DxEx.vn).

These Terms of Use govern access to and use of https://dxex.vn (the “Website”), including its articles, educational materials, professional insights, and other published content.

The Website is operated by VietnamWellcare Company Limited (referred to in these Terms as “we,” “us,” or “our”).

By accessing or using the Website, you agree to comply with these Terms to the extent permitted by applicable law. If you do not agree, please refrain from using the Website.

2. Purpose and Professional Scope

Diagnostic Excellence Vietnam is a professional initiative focused on advancing diagnostic quality, safety, and reliability in Viet Nam, with particular attention to risk management, measurement, and evidence-based improvement.

The Website supports professional knowledge-sharing, education, and dialogue concerning diagnostic excellence, diagnostic stewardship, patient safety, healthcare quality, and related topics.

DxEx.vn is not a healthcare provider, regulatory authority, or accreditation or certification body. The Website does not provide clinical diagnosis, treatment services, regulatory approval, accreditation, or product certification.

References to international organizations, professional frameworks, standards, research institutions, or regulatory publications do not imply endorsement, authorization, or formal affiliation unless expressly stated and appropriately supported.

3. Medical and Professional Disclaimer

Content published on the Website is intended for general information, professional education, and healthcare quality improvement.

It does not constitute individualized medical advice, clinical diagnosis, treatment recommendations, or a substitute for professional clinical judgment.

Diagnostic decisions depend on the individual patient's clinical circumstances, available evidence, professional expertise, and applicable standards of care.

Healthcare professionals and organizations remain responsible for independently evaluating the suitability of information before applying it in clinical practice or organizational decision-making.

Nothing on this Website establishes a healthcare professional–patient relationship.

Individuals seeking medical assessment, diagnosis, or treatment should consult appropriately licensed healthcare professionals. In medical emergencies, seek immediate assistance from appropriate emergency medical services.

4. Accuracy and Currency of Information

We aim to publish content that is evidence-informed, professionally relevant, and consistent with the Website's educational mission.

However, medical evidence, clinical guidelines, technologies, professional standards, and legal requirements may change over time. Information may therefore become incomplete, outdated, or unsuitable for particular circumstances.

We do not guarantee that all published content is complete, error-free, or current at every point in time.

Users should verify important information against current authoritative sources, applicable professional standards, and relevant legal requirements before relying on it for clinical, organizational, regulatory, or other significant decisions.

References to specific studies, frameworks, technologies, products, or organizations are provided for educational or informational purposes and do not necessarily constitute endorsement.

5. Intellectual Property and Permitted Use

Unless otherwise indicated, original Website content, visual materials, graphics, branding, logos, and other materials may be protected by applicable intellectual property laws.

Third-party materials remain subject to the rights of their respective owners and any applicable licenses.

You may access and read publicly available content, share links to Website pages, and use appropriately attributed short excerpts where permitted by applicable law.

You must not reproduce substantial portions of Website content, republish complete articles, commercially exploit protected materials, or use the DxEx.vn name or logo in a manner suggesting authorization or affiliation without appropriate permission, except where otherwise permitted by law.

Requests concerning content reproduction, permissions, or professional use may be directed to info@dxex.vn.

6. Acceptable Use

You agree to use the Website lawfully, responsibly, and in a manner consistent with its educational and professional purpose.

You must not use the Website to distribute unlawful, misleading, defamatory, or infringing content; compromise website security; introduce malicious software; attempt unauthorized access; or interfere with the Website's operation.

You must not misrepresent your relationship with DxEx.vn or use its name, content, or visual identity to suggest an affiliation, endorsement, accreditation, or professional authorization that does not exist.

Automated access or extraction must not compromise Website performance, violate applicable law, or infringe the rights of the Website operator or third parties.

7. Professional Inquiries and Collaboration

DxEx.vn welcomes appropriate inquiries from healthcare organizations, academic institutions, professional groups, researchers, and other stakeholders interested in diagnostic quality and safety improvement.

Communications through the Website or by email are exploratory unless expressly agreed otherwise.

Submitting an inquiry does not establish a consulting engagement, partnership, contractual relationship, professional advisory relationship, or obligation to provide services.

Any formal collaboration, including its scope, responsibilities, confidentiality arrangements, deliverables, and other conditions, must be established through a separate agreement where appropriate.

Please do not submit identifiable patient records, sensitive health information, or confidential organizational information through general inquiries without appropriate authorization and safeguards.

8. Privacy and Personal Data Protection

The handling of personal data associated with Website use and related communications is addressed in our Privacy Policy, available at:

https://dxex.vn/privacy-policy/

Users should review that Policy to understand how personal data may be processed and how applicable data protection rights can be exercised.

9. External Links and Third-Party Resources

The Website may provide links to external websites, research publications, professional resources, or social media platforms.

Such links are provided for reference or convenience. Unless expressly stated otherwise, their inclusion does not indicate endorsement, approval, sponsorship, or responsibility for the content, services, or practices of third parties.

External websites are governed by their own terms, privacy policies, and applicable legal requirements.

Users are encouraged to independently assess the reliability and suitability of third-party resources.

10. Website Availability and Changes

We may update, revise, correct, reorganize, or remove Website content to improve its quality, accuracy, relevance, or presentation.

We may also modify, temporarily suspend, or discontinue Website features for technical, security, operational, or other legitimate reasons, subject to applicable law.

Although we aim to maintain reasonable Website accessibility, uninterrupted availability cannot be guaranteed.

11. Disclaimers and Limitation of Liability

The Website and its content are provided for general informational and educational purposes.

To the extent permitted by applicable law, we make no guarantee that Website content will be suitable for every professional, clinical, organizational, or regulatory circumstance.

Users are responsible for independently assessing information and obtaining appropriate professional advice before making decisions that may affect patient care, healthcare operations, legal compliance, or other significant matters.

Any limitation of liability under these Terms applies only to the extent permitted by law and does not exclude or restrict responsibilities, remedies, or rights that cannot lawfully be excluded or restricted.

12. Applicable Law and Dispute Resolution

These Terms are governed by the laws of Viet Nam to the extent applicable.

If a disagreement arises concerning Website use, the parties are encouraged to seek a reasonable resolution through direct communication.

Where a dispute cannot be resolved through discussion, it may be referred to a court or other competent authority in accordance with applicable law and jurisdictional requirements.

Nothing in these Terms limits any mandatory legal protections or remedies available to users under applicable law.

13. Changes to These Terms

We may revise these Terms of Use to reflect changes in Website operations, professional activities, legal requirements, or other relevant circumstances.

Updated Terms will be published on this page with a revised update date. Additional notice will be provided where required by law.

14. Contact Information

For questions concerning these Terms, Website content, permissions, or general professional inquiries, please contact:

Diagnostic Excellence Vietnam (DxEx.vn)

Email: info@dxex.vn

Telephone: +84 909 228 476

Contact Address: 68 Nguyen Hue, Ho Chi Minh City, Viet Nam

Website: https://dxex.vn